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Retail Sales Associate

2 months ago


Ontario, California, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Assistant - Cart Attendant. This role is responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service by greeting and assisting members, answering questions, and resolving issues in a timely and professional manner.
  • Ensure a positive shopping experience by maintaining a clean and organized store environment, including the parking lot and cart area.
  • Assist members with their purchases, including loading and unloading items, and providing product information and recommendations.
  • Operate cash registers, process transactions, and handle customer payments in accordance with company policies and procedures.
  • Maintain safety and security of the facility by conducting safety sweeps, reporting hazards, and following company procedures for handling merchandise and resolving issues.
  • Collaborate with colleagues to achieve sales goals, promote products and services, and provide excellent customer service.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment, stand for long periods, and lift up to 25 pounds.
  • Excellent communication and interpersonal skills.
  • Ability to work a variety of shifts, including mornings, afternoons, and weekends.
What We Offer
  • Competitive hourly wage and performance-based incentives.
  • Opportunities for career advancement and professional growth.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) plan with company match.
  • Paid time off and holidays.