Client Care Professional

3 days ago


Santa Monica, California, United States Kalologie Santa Monica Full time
Client Care Professional

We are seeking a skilled Client Care Professional to join our team at Kalologie Santa Monica. As a Client Care Professional, you will play a crucial role in creating exceptional experiences for our clients, building strong relationships, and delivering outstanding customer service.

In this role, you will be responsible for creating a positive and welcoming atmosphere for clients, developing meaningful connections, and identifying opportunities to enhance their experience. You will also analyze and resolve client needs and concerns, manage multiple projects simultaneously, and work collaboratively with the team to achieve shared goals.

Key Responsibilities:
  • Create a warm and inviting environment for clients.
  • Develop strong relationships with clients, share product expertise, and deliver exceptional customer service.
  • Identify opportunities to increase sales and enhance the client experience.
  • Analyze and resolve client needs and concerns.
  • Collaborate with the team to achieve shared objectives.
Requirements:
  • Two+ years of experience in medspa/aesthetic/beauty/cosmetic sales or hospitality.
  • High energy, enthusiasm, and a passion for aesthetics.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
Compensation:

$60,000 - $80,000 per year (based on experience)

Benefits:
  • Hourly pay, paid bi-monthly.
  • Uncapped commission, paid bi-monthly.
  • Generous staff pricing and treatment policy for qualified employees.
  • Career growth and advancement opportunities.
Expected Outcomes:

This role requires strong relationship-building skills, effective communication, and the ability to drive sales growth.



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