Technical Broadcast Support Specialist

3 weeks ago

Washington, United States Warner Bros. Discovery Full time

Overview

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Welcome to Warner Bros. Discovery, where we bring our characters to life and create what's next We are a global media company that offers career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves.

We value diversity and inclusion and strive to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information.

About the Role

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The Technical Broadcast Support Specialist is tasked with providing timely and professional support in a fast-paced 24x7x365 field newsgathering/production environment. This position requires proficient IT support and some electronics skills. Travel (typically Domestic, but occasionally international) is required, and the ability to physically lift and move equipment weighing 50 pounds or more may be necessary.

This role involves operating a satellite truck and/or portable satellite, microwave, and streaming equipment to provide multi-path transmissions (IP/Video/Audio) from outside broadcast locations. It also includes equipment transport, set-up, operation, and breakdown, as well as truck maintenance.

Key Responsibilities

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  1. Provide technical support for broadcast and IT equipment at outside broadcast locations.
  2. Operate satellite trucks and portable satellites to provide multi-path transmissions.
  3. Transport, set up, operate, and break down equipment as needed.
  4. Maintain satellite trucks and ensure they are in good working condition.
  5. Coordinate technical installations with vendors and production teams.
  6. Document quality standards, system anomalies, operational procedures, reference materials, and project work.
  7. Use ITSM ticketing tools to log incidents and requests.
  8. Ensure sufficient inventory of parts and technology supplies, working with procurement and asset management teams.

Requirements

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To be successful in this role, you will need:

  • Typically one or more years of experience in television, multimedia content, IT client service, or broadcast maintenance capacity.
  • Demonstrated ability to troubleshoot and repair broadcast and computer equipment at the board level.
  • Experience with television or multimedia production workflows.
  • Familiarity with basic server, networking topology, and operating systems (e.g., Windows, Unix, etc.).
  • Ability to work all shifts associated with 24x7x365 production environments.
  • Capable of lifting 50 lbs. and climbing ladders for equipment and cable installation assignments.
  • A CDL Class B License.

Benefits

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As a Technical Broadcast Support Specialist, you will enjoy a competitive salary and a range of benefits, including:

  • An estimated annual salary of $56,493.00 - $104,915.00.
  • Annual bonuses and short- and long-term incentives.
  • Program-specific awards.
  • A variety of health insurance coverage options.
  • An employee wellness program.
  • Life and disability insurance.
  • A retirement savings plan.
  • Paid holidays and sick time.
  • Vacation.

How to Apply

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Warner Bros. Discovery values diversity and inclusion and strives to build a workforce that reflects the diversity of our society and the world around us. If you're a qualified candidate with a disability and require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

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