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Field Service Technician

2 months ago

Augusta, Georgia, United States Spherion-Augusta, GA Full time

Job Summary:

Spherion-Augusta, GA is seeking a skilled Field Service Technician to join our dynamic team. As a Field Service Technician, you will provide onsite support for customers, installing and troubleshooting a wide range of IT equipment.

Responsibilities:

  • Provide technical support to customers, resolving complex issues and optimizing managed services
  • Configure and assist in onboarding new users to managed services
  • Collaborate with the team to improve processes and prevent future issues
  • Work closely with end-users to resolve technical issues and provide excellent customer service

Requirements:

  • Associate's degree or technical school diploma
  • Progress towards CompTIA or Microsoft certifications
  • Experience with server architecture, operating systems, and networking concepts
  • 3+ years of experience in a managed service environment
  • Intermediate technical skills and excellent troubleshooting abilities
  • A proactive, positive attitude and outstanding customer service skills

What We Offer:

  • A comprehensive benefits package, including health insurance
  • An incentive and recognition program
  • The opportunity to work with a top-tier client and contribute to their success

About Spherion-Augusta, GA:

Spherion-Augusta, GA is a leading staffing agency that helps thousands of people find work happiness. Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.