Emergency Response Technician I

22 hours ago


Colorado Springs, Colorado, United States City of Colorado Springs Full time
Job Title: Emergency Response Technician I

Join the City of Colorado Springs Police Department as an Emergency Response Technician I and be part of a team that responds to emergency calls and provides critical support to the community.

Job Summary:

We are seeking a highly skilled and motivated individual to join our team as an Emergency Response Technician I. In this role, you will be responsible for processing incoming 911 and non-emergency calls for service, determining the nature of calls, and choosing the appropriate response using emergency protocols. You will also prioritize calls based on the nature of the emergency and receive incoming calls for Police, emergency medical, and Fire services.

Key Responsibilities:
  • Process incoming 911 and non-emergency calls for service
  • Determine the nature of calls and choose the appropriate response using emergency protocols
  • Prioritize calls based on the nature of the emergency
  • Receive incoming calls for Police, emergency medical, and Fire services
  • Obtain critical information needed to ensure proper Police, Fire, and medical response
  • Perform a variety of duties relative to assigned areas of responsibility
Requirements:
  • High school diploma or GED
  • Successfully pass the CritiCall testing series including keyboarding at 27 wpm
  • Possess, or obtain within three months of hire, NCIC/CCIC (National Crime Information Center/Colorado Crime Information Center) certification
  • Possess, or obtain within six months of hire, the following certifications: CPR (Cardiopulmonary resuscitation), CBI (Colorado Bureau of Investigation), Priority Dispatch Systems TM (Emergency Medical Dispatcher, Emergency Police Dispatch, and Emergency Fire Dispatch), and certification through the National Academy of Emergency Dispatch
Preferred Qualifications:
  • Experience in a public safety setting, including public safety dispatch experience
  • Current CPR certification and Emergency EMD, EPD, and/or EFD certifications
  • Bilingual (Spanish)
  • Experience with CJIS, CAD, NCIC, and CCIC computer systems
What We Offer:

The City of Colorado Springs offers a comprehensive benefits package, including health, dental, and vision insurance, retirement plan, and paid time off. We also offer opportunities for professional growth and development, as well as a dynamic and supportive work environment.

If you are a motivated and detail-oriented individual who is passionate about public safety, we encourage you to apply for this exciting opportunity.



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