Customer Service Representative

4 weeks ago


Melrose Park, Illinois, United States Zips Car Wash Full time
Job Title: Customer Service Associate

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're looking for a Customer Service Associate to join our team at Zips Car Wash

Job Summary:

We're seeking a highly motivated and customer-focused individual to provide top-notch service to our guests. As a Customer Service Associate, you will be responsible for creating a welcoming atmosphere, ensuring a clean and fun car wash experience, and providing support throughout the entire wash process.

Key Responsibilities:
  • Enroll and support Unlimited Wash Club members
  • Attend the Point-of-Sale and oversee all transactions
  • Maintain the property in clean and working order
  • Load vehicles safely and efficiently with clear hand signals and a smile
  • Strive for customer satisfaction by providing a warm and friendly welcome, support throughout the wash process, and ensuring a complete and thorough wash for all guests
Requirements:
  • High School Diploma or Equivalent
  • Flexible availability, including evenings and weekends
  • Must be friendly, outgoing, and customer service oriented
  • Must have a resilient positive attitude and energetic personality
  • Able to work effectively and be accountable under minimal supervision
Physical Demands:
  • Regular physical mobility, including reaching, grabbing, lifting, and handling equipment up to approximately 100 pounds
  • Frequent walking, standing, and being on your feet for long periods of time
  • Working in non-climate-controlled environments and outside in all weather conditions


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