Customer Service Representative

4 weeks ago


Melrose Park, Illinois, United States CSL Plasma Full time
Job Description

CSL Plasma is seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for preparing the donor area and equipment for the pheresis process, monitoring the donor and the pheresis process, and responding to specific alarms or signals that may occur during the process.

Main Responsibilities:

  • Prepares the autopheresis machine for the pheresis process.
  • Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
  • Disconnects the donor when the process is complete.

Requirements:

  • High school diploma or equivalent required.
  • Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience.
  • Must be able to perform basic math calculations.

Working Conditions:

  • Ability to understand, remember and apply oral and/or written instructions.
  • Ability to understand and follow basic instructions and guidelines.
  • Must be able to see and speak with customers and observe equipment operation.

Benefits:

  • Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage.
  • Company-provided basic life insurance and Short- and Long-Term Disability.
  • The option to participate in CSL's 401(k) Savings Program.
  • Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business.


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