Customer Service Representative
4 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused, needs-based review process to educate customers about insurance options.
Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
- Interest in marketing products and services based on customer needs.
- Excellent communication skills - written, verbal and listening.
- People-oriented.
- Detail oriented.
- Proactive in problem solving.
- Able to learn computer functions.
- Ability to work in a team environment.
- Bilingual - Spanish required.
About Our Agency:
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
Our Office:
We are located in Melrose Park.
Our Team:
We are a team of highly motivated individuals who are passionate about helping our customers achieve their goals.
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