Customer Service Representative

3 days ago


Sioux Falls, South Dakota, United States SNB Full time
About the Role

As a Customer Service Representative at Security National Bank, you will be the face of our organization, delivering exceptional customer service and representing our brand. This critical role requires a calm confidence, outgoing personality, and excellent organizational skills.

Key Responsibilities:

  • Provide top-notch service to every customer
  • Maintain accurate cash handling and balancing
  • Process transactions efficiently and accurately
  • Receive loan, safe-deposit box, and credit card payments
  • Process cash services and redeem U.S. Savings Bonds
  • Identify customer needs through qualifying questions and refer relevant services and products
About You

We are seeking a team-oriented individual with a 'can-do' attitude who can proactively offer assistance when needed. A high school diploma or equivalent, cash handling experience, and customer service experience are required. Excellent oral, written, and interpersonal communication skills, as well as ability to navigate multiple computer systems and programs, are essential.

A competitive salary of $45,000 - $60,000 per year is offered, depending on experience. Additional benefits include medical, dental, short and long-term disability, life insurance, paid time off, a wellness program, and a 401(k) savings plan.

Security National Bank is an Equal Opportunity, Affirmative Action Employer, committed to diversity and inclusion. We welcome applications from individuals who share our values and are passionate about delivering exceptional customer service.



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