Customer Service Representative with Strong Communication Skills

4 days ago


Sioux Falls, South Dakota, United States Patterson Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team in Great Falls, MT. This role requires excellent communication and organizational skills to provide top-notch customer service and support.

Key Responsibilities
  • Assist internal and external customers with order entry, quotes, returns, and other transactions.
  • Maintain accurate customer and territory records, facility records, and document all customer interactions.
  • Generate reports and monitor scheduled shipment dates to ensure timely delivery.
  • Maintain regulatory guidelines and adhere to company, state, and federal policies.
  • Develop strong working relationships with customers, sales representatives, and manufacturing partners.
Requirements
  • Bachelor's degree or equivalent experience.
  • Excellent customer service and organizational skills.
  • Acknowledged attention to detail and ability to multitask.
  • Strong verbal, written, and interpersonal communication skills.
  • Proficiency in MS Office and knowledge of SAP or related ERP systems.
What We Offer

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. Our benefits package includes full medical, dental, and vision coverage, a 401(k) match retirement savings plan, employee stock purchase plan (ESPP), paid time off (PTO), holiday pay & floating holidays, volunteer time off (VTO), educational assistance program (tuition reimbursement), and life insurance. We are an equal opportunity employer and welcome applicants from diverse backgrounds.



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