Customer Service Representative with Strong Communication Skills
4 days ago
We are seeking a highly skilled Customer Service Representative to join our team in Great Falls, MT. This role requires excellent communication and organizational skills to provide top-notch customer service and support.
Key Responsibilities- Assist internal and external customers with order entry, quotes, returns, and other transactions.
- Maintain accurate customer and territory records, facility records, and document all customer interactions.
- Generate reports and monitor scheduled shipment dates to ensure timely delivery.
- Maintain regulatory guidelines and adhere to company, state, and federal policies.
- Develop strong working relationships with customers, sales representatives, and manufacturing partners.
- Bachelor's degree or equivalent experience.
- Excellent customer service and organizational skills.
- Acknowledged attention to detail and ability to multitask.
- Strong verbal, written, and interpersonal communication skills.
- Proficiency in MS Office and knowledge of SAP or related ERP systems.
We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. Our benefits package includes full medical, dental, and vision coverage, a 401(k) match retirement savings plan, employee stock purchase plan (ESPP), paid time off (PTO), holiday pay & floating holidays, volunteer time off (VTO), educational assistance program (tuition reimbursement), and life insurance. We are an equal opportunity employer and welcome applicants from diverse backgrounds.
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Customer Service Representative
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