Team Lead

2 weeks ago


Gurnee, Illinois, United States Bass Pro Inc Full time
Job Summary

We are seeking a highly motivated and experienced Team Lead to join our Hunting Department team at Bass Pro Shops. As a Team Lead, you will be responsible for providing daily direction to our associates, ensuring a positive and productive shopping experience for our customers, and driving sales growth in the department.

Key Responsibilities
  • Support the Group Sales Manager in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals.
  • Provide daily direction to associates, including merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.
  • Prepare to-do lists and execute all merchandising directives, including Top 25 list and Extreme Savings items.
  • Ensure a pleasant and productive shopping experience for all customers.
  • Assist in interviewing and selecting service-oriented associates, coordinating training, and preparing performance appraisals.
  • Resolve customer and associate opportunities with the Group Sales Manager and HR Manager.
  • Maintain a high level of personal customer service and achieve better-than-average customer service results.
  • Remain a product expert through ongoing product knowledge training and conduct product demos for the team.
  • Assist with coordination of special events, pricing and UPC integrity, and determining proper assortments.
  • Perform supervisory responsibilities, including interviewing, training, planning, assigning, and directing work, measuring and evaluating performance, addressing complaints, and resolving problems.
Requirements
  • Minimum 2-4 years of experience in retail sales.
  • Supervisory experience is a plus.
  • Ability to calculate figures and amounts, read and analyze reports, and present information effectively.
  • Proficiency with PC-based word processing, spreadsheets, data-based management, and electronic point-of-sale and inventory management systems.
  • Demonstrated strong interpersonal skills and ability to establish and maintain effective working relationships.
Benefits
  • Medical, dental, vision, and health savings account.
  • Flexible spending account and voluntary benefits.
  • 401(k) retirement savings and paid holidays.
  • Paid vacation and sick time.
  • Bass Pro Cares Fund and more.

Bass Pro Shops is an equal opportunity employer and is committed to diversity and inclusion in the workplace.


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