Wireless Sales Manager
5 days ago
Job Summary:
We are seeking a highly motivated and experienced Wireless Sales Manager to join our team at OSL Retail Services. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of sales associates in a fast-paced retail environment.
Key Responsibilities:
- Oversee the daily operations of the wireless department, ensuring smooth and efficient service delivery
- Manage and supervise a team of sales associates, including scheduling, training, and performance evaluation
- Drive sales targets and performance goals by motivating the team and implementing effective sales strategies
- Maintain an in-depth knowledge of all products and services offered and ensure the team is also well-informed
- Monitor inventory levels and ensure all products are adequately stocked and displayed according to company standards
- Oversee customer inquiries, resolving issues, and ensuring a high level of customer satisfaction
- Conduct regular team meetings to update staff on new sales targets, promotional activities, and operational changes
- Analyze sales figures, forecast future sales, and adapt strategies to market trends
- Coordinate with the marketing department to implement promotional campaigns and sales initiatives
- Ensure compliance with all company policies and procedures as well as legal regulations
- Manage the department budget, including labor costs, supplies, and other expenses
- Maintain cleanliness and organization within the sales area to provide a pleasant shopping environment
- Report to upper management on sales results, potential customer issues, and the overall performance of the department
Requirements:
- Retail management experience in wireless or electronics
- Demonstrated ability to drive team performance, sales results, and service quality
- Strong communication and presentation skills, essential for effective leadership and customer interactions
- Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities
- Physical ability to lift 30-50 pounds
- Capability to stand or walk for extended periods during shifts
Preferred Qualifications:
- Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics
- Experience with recruitment, coaching, HR, and Canadian employment standards
About OSL Retail Services:
At OSL Retail Services, we are committed to providing exceptional customer service and driving sales growth in the wireless retail sector. We offer a dynamic and supportive work environment, competitive compensation, and opportunities for career advancement. If you are a motivated and experienced sales leader looking for a new challenge, we encourage you to apply for this exciting opportunity.
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