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Food and Beverage Operations Manager
2 months ago
About Embassy Suites Atlanta Midtown:
We are a modern hotel located in the upscale Atlantic Station neighborhood, offering a convenient commute for our associates. Our hotel is part of a passionate team that values fun, hard work, and camaraderie. When you join our family, you'll also benefit from our Loves Culture, which offers competitive compensation, benefits, and PTO programs.
Our associates are eligible for a range of perks, including health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and more.
Job Summary:
We are seeking a skilled Food and Beverage Operations Manager to oversee the planning and management of our restaurant, room service, and other food and beverage outlets. The successful candidate will be responsible for achieving customer satisfaction, quality service, and compliance with corporate and regulatory requirements while meeting or exceeding financial goals.
Key Responsibilities:
- Manage day-to-day operations for all restaurant outlets, room service, culinary, stewarding, beverage, banquet, and purchasing operations.
- Control and manage all areas of cost management, including cost of food, beverage, salaries, and wages, and other expenses.
- Plan and manage the procurement, production, preparation, and presentation of all food and beverages in the hotel in a safe, sanitary, and cost-effective manner.
- Manage the Human Resources within the division, including recruitment, development, training, empowerment, coaching, and counseling of associates.
- Implement and manage all company programs to ensure compliance with SOPs and LSOPs, including safety and sanitary regulations, federal, state, franchise, and local regulations.
- Market the Food and Beverage outlets, develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines.
- Develop, implement, and manage the department's business/marketing plan and budget, analyzing, forecasting, monitoring, and controlling labor and food costs.
- Manage the maintenance and sanitation of the Food and Beverage areas and equipment in the hotel to protect assets, comply with regulations, and ensure quality service.
- Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
- Execute and promote the Accident Prevention Program to minimize liabilities and related expenses.
- Comply with attendance rules and be available to work on a regular basis.
Requirements:
- Minimum of two years of post-high school education.
- Minimum of five years of employment in a related position.
- Hotel experience preferred.
- Requires advanced knowledge of the principles and practices within the food profession, including experiential knowledge required for management of people and/or complex problems and food and beverage management.
- Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
- Ability to work effectively under time constraints and deadlines.
- Effective verbal and written communication skills, with the ability to adapt communication style to suit different audiences.
Benefits:
We offer a comprehensive benefit program that provides choices for your physical, mental, and financial wellness, creating value in your most important investment - you.
Our benefits include competitive Medical and Dental programs through Anthem Blue Cross Blue Shield, Vision insurance programs through EyeMed, Vacation, Sick, and Vacation programs, pet insurance through the ASPCA, and a 401(k) Savings Plan with matching funds.
We also offer discounts through our 'YouDecide' and Hotel Room Discount programs, and proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer, committed to building a diverse and inclusive workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
