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Service Management Trainee

2 months ago

Minneapolis, Minnesota, United States Discount Tire Full time
Job Summary

We are seeking a highly motivated and detail-oriented Service Management Trainee to join our team at Discount Tire. As a Service Management Trainee, you will be responsible for providing exceptional customer service, managing inventory, and leading a team of technicians in a fast-paced service environment.

Key Responsibilities
  • Customer Service: Provide a world-class customer service experience, ensuring customer satisfaction and loyalty.
  • Inventory Management: Manage new and existing inventory, ensuring accurate stock levels and efficient inventory rotation.
  • Team Leadership: Lead a team of 4-5 technicians in a service environment, providing guidance and support to ensure excellent service delivery.
  • Tire Installation and Maintenance: Install new tires and wheels, perform maintenance on tires, including rotations, balancing, repairs, and cleaning.
  • Training and Development: Participate in hands-on, on-the-job training and development, ensuring continuous improvement and growth.
Requirements
  • Leadership Mindset: Must have a leadership mindset and be able to motivate and guide a team.
  • Valid Driver's License: Must have a valid driver's license and be able to operate company vehicles.
  • Physical Demands: Must be able to lift a minimum of 50 lbs. and function well in a physically demanding environment.
  • Education: Must have a high school diploma or an equivalent certification.
Benefits
  • Paid Training: Receive paid training and development opportunities to enhance your skills and knowledge.
  • Paid Holidays: Enjoy paid holidays and time off to relax and recharge.
  • PTO/Vacation: Accrue paid time off and vacation days to use as needed.
  • Employee Discounts: Receive exclusive employee discounts on products and services.
  • 401(k) Retirement Plan: Participate in a 401(k) retirement plan to secure your financial future.
  • Life and AD&D Insurance: Enjoy life and accidental death and dismemberment insurance coverage.
  • Employee Referral Bonus: Earn a bonus for referring friends and family to join our team.
  • Short/Long-Term Disability: Receive short- and long-term disability insurance coverage.
  • Flexible Spending Accounts: Participate in flexible spending accounts for medical and dependent care expenses.
  • Employee Assistance Program: Access an employee assistance program for confidential support and resources.
  • Educational Assistance Program: Participate in an educational assistance program to pursue further education and training.
  • Medical, Dental, and Vision Insurance: Enjoy medical, dental, and vision insurance coverage.
  • Exclusive Employee Discount Program: Receive exclusive discounts on products and services.