Service Management Trainee

2 months ago


Minneapolis, Minnesota, United States Discount Tire Full time
Job Summary

We are seeking a highly motivated and detail-oriented Service Management Trainee to join our team at Discount Tire. As a Service Management Trainee, you will be responsible for providing exceptional customer service, managing inventory, and leading a team of technicians in a fast-paced service environment.

Key Responsibilities
  • Customer Service: Provide a world-class customer service experience, ensuring customer satisfaction and loyalty.
  • Inventory Management: Manage new and existing inventory, ensuring accurate stock levels and efficient inventory turnover.
  • Team Leadership: Lead a team of 4-5 technicians in a service environment, providing guidance and support to ensure excellent service delivery.
  • Tire Installation and Maintenance: Install new tires and wheels, perform maintenance on tires, including rotations, balancing, repairs, and cleaning.
  • Training and Development: Participate in hands-on, on-the-job training and development, ensuring continuous improvement and skill enhancement.
Requirements
  • Leadership Mindset: Must have a leadership mindset, with the ability to motivate and inspire team members.
  • Valid Driver's License: Must have a valid driver's license, with a clean driving record.
  • Physical Demands: Must be able to lift a minimum of 50 lbs, with the ability to work in a physically demanding environment.
  • Education: Must have a high school diploma or an equivalent certification.
Benefits
  • Paid Training: Receive comprehensive paid training, ensuring you have the skills and knowledge to succeed in the role.
  • Paid Holidays: Enjoy paid holidays, ensuring you have time to relax and recharge.
  • PTO/Vacation: Accrue paid time off, allowing you to take breaks and enjoy time with family and friends.
  • Employee Discounts: Receive exclusive employee discounts on products and services.
  • 401(k) Retirement Plan: Participate in a 401(k) retirement plan, ensuring your financial future is secure.
  • Life and AD&D Insurance: Receive life and accidental death and dismemberment insurance, providing peace of mind for you and your loved ones.
  • Employee Referral Bonus: Earn an employee referral bonus, rewarding you for bringing in top talent.
  • Short/Long-Term Disability: Receive short- and long-term disability insurance, ensuring you have financial protection in case of illness or injury.
  • Flexible Spending Accounts: Participate in flexible spending accounts, allowing you to set aside pre-tax dollars for healthcare and dependent care expenses.
  • Employee Assistance Program: Access an employee assistance program, providing confidential support and resources for personal and professional challenges.
  • Educational Assistance Program: Participate in an educational assistance program, helping you pursue higher education and career advancement opportunities.
  • Medical, Dental, and Vision Insurance: Receive comprehensive medical, dental, and vision insurance, ensuring your health and well-being are protected.
  • Exclusive Employee Discount Program: Enjoy an exclusive employee discount program, providing you with savings on products and services.


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