Restaurant Shift Manager

2 weeks ago


Youngstown, Ohio, United States Wingstop Full time
Restaurant Shift Leader Job Description

We are seeking a highly motivated and experienced Restaurant Shift Leader to join our team at Wingstop. As a Restaurant Shift Leader, you will play a critical role in ensuring the smooth operation of our restaurant and providing an exceptional dining experience for our guests.

Key Responsibilities:

  • Team Leadership: Supervise and direct team members during your shift, ensuring they perform their duties effectively and efficiently. Provide guidance, training, and coaching to team members to maintain a high level of performance.
  • Customer Service: Deliver excellent customer service by greeting guests, taking orders, and resolving customer issues promptly and professionally. Ensure that all team members are friendly, attentive, and focused on delivering a memorable dining experience.
  • Food Quality and Safety: Oversee food preparation, cooking, and presentation to ensure it meets quality and safety standards.
  • Shift Management: Maintain an organized and clean restaurant environment throughout the shift. Address any issues or challenges that arise during the shift and escalate them to the General Manager as necessary.

Requirements:

  • Food Handler Certification required
  • Previous experience in a fast-food or restaurant environment is preferred.
  • Excellent customer service skills.
  • Ability to work in a fast-paced, high-pressure environment.
  • Strong leadership and communication skills.

What We Offer:

  • Competitive hourly rate: $13.00 - $18.00 per hour
  • Health insurance
  • Profit sharing
  • Free meals

How to Apply:

Please complete our brief survey to help us get to know you better. The survey will take approximately 7-10 minutes to complete. Once you have completed the survey, please submit your application.

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer:

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We intend that all qualified applicants are given equal opportunity, and that selection decisions be based on job-related factors.



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