Restaurant Operations Manager

2 weeks ago


Youngstown, Ohio, United States Chick-fil-A Full time
Job Summary

We are seeking a highly motivated and organized Shift Leader to join our team at Chick-fil-A. As a Shift Leader, you will be responsible for ensuring the smooth operation of our restaurant during your shift, providing exceptional customer service, and leading a team of team members to achieve our high standards.

Key Responsibilities
  • Supervise and coordinate the activities of team members during your shift, ensuring that all tasks are completed efficiently and effectively.
  • Monitor and maintain the cleanliness and organization of the restaurant, including the kitchen, dining area, and restrooms.
  • Ensure that all team members are following recipes and preparing food to our high standards.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Communicate with senior management regarding any issues or concerns that may arise during your shift.
Requirements
  • Minimum 16 years old
  • Previous customer service experience preferred
  • Previous leadership experience an asset
  • Hard-working and team-oriented
  • Friendly and honest
  • Great customer service skills
Benefits
  • Flexible hours to accommodate your schedule
  • Closed Sundays for a day off to spend with family and friends
  • Competitive pay and opportunities for advancement
  • A supportive and nurturing work environment


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