Call Center Operations Representative

3 weeks ago


Lehigh Acres, Florida, United States Waste Pro USA, Inc. Full time

Why Join Our Team?

At Waste Pro USA, Inc., we believe that our employees are our greatest asset. That's why we offer a competitive compensation package, comprehensive benefits, and opportunities for growth and development.

Job Summary

This Customer Service Representative role is responsible for providing exceptional customer service to internal and external customers. You will respond to customer inquiries, resolve issues, and collaborate with other departments to ensure seamless delivery of services.

Responsibilities

  • Handle customer calls, emails, and chats in a professional and courteous manner.
  • Provide solutions to customer problems and concerns.
  • Document customer interactions and updates in our CRM system.

Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 1 year of customer service experience in a call center environment.
  • Excellent communication and problem-solving skills.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) matching program.
  • Paid time off and holidays.

Apply Now

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today We look forward to hearing from you



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