Associate Director Student Support Services

2 days ago


New Orleans LA USA, United States The University of New Orleans Full time
Job Title: Associate Director, Student Support Services

Thank you for your interest in The University of New Orleans. We are seeking a highly qualified Associate Director to join our Student Support Services team.

Job Summary

The Associate Director will provide leadership and support to the Student Support Services team, ensuring the effective coordination of day-to-day activities and the implementation of non-academic programs and services.

Key Responsibilities
  • Coordinate and supervise the day-to-day activities of the Student Support Services team.
  • Implement and supervise non-academic programs and services, including counseling sessions, cultural activities, workshops, and special projects.
  • Assist with staff development and training.
  • Provide direct supervision to Graduate Student Workers, Interns, and Peer Advisors.
  • Select, recruit, train, and supervise Peer Advisors.
  • Monitor computer-assisted database programs for student performance and progress.
  • Develop and maintain technological components, including websites, surveys, and program email accounts.
  • Assist in the recruitment and selection of prospective SSS students.
  • Provide counseling services to SSS students, conduct counseling sessions, and maintain student records.
  • Teach UNIV 1001 (University Success) and/or ACOR 1006 (Academic Orientation - Career Exploration) courses.
  • Assist with research, reading, editing, evaluation, and preparation of grants and reports.
Requirements
  • A Master's degree in Counselor Education, Education Administration, Sociology, or a closely related field.
  • Three years of experience in counseling, teaching, leadership, and team development skills dealing with college students, preferably low-income first-generation students.
Desired Qualifications
  • Experience working in TRIO programs.
  • Computer competency in the use of MS Office Suite, specifically ACCESS, and broad knowledge of latest educational software applications.
Salary and Benefits

$50,000 annually.

Required Attachments

Please upload the following documents in the Resume/Cover Letter section:

  • Detailed resume listing relevant qualifications and experience.
  • Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems.
  • Names and contact information of three references.
  • Diversity Statement (required for all Faculty positions and any Staff position of Assistant Manager and higher).


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