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Associate Director, Student Case Management

1 month ago


New York, New York, United States Columbia University Full time
Job Title: Associate Director, Student Case Management

Columbia University is seeking an experienced Associate Director to join our Disability Services team. This is an exciting opportunity to work with a talented team of professionals who are dedicated to providing exceptional support to students with disabilities.

Job Summary

The Associate Director will play a key role in ensuring the implementation of approved accommodations and disability-related services for undergraduate, graduate, and professional students. This includes supervising student-facing staff, reviewing eligibility determinations, and providing recommendations for accommodations. The successful candidate will have a strong background in disability services, excellent communication skills, and the ability to work effectively with students, faculty, and staff.

Responsibilities
  • Supervise and mentor student-facing staff to ensure high-quality case management services.
  • Review eligibility determinations and provide recommendations for accommodations.
  • Collaborate with faculty and staff to implement approved accommodations and services.
  • Develop and implement effective departmental onboarding programs for new hires.
  • Present on behalf of Disability Services at workshops and seminars.
  • Provide training and consultation to faculty and staff on disability awareness and reasonable accommodations.
Requirements
  • Bachelor's degree in Counselor Education, Rehabilitation Counseling, Special Education, or related field.
  • 5 years of experience working directly with individuals with disabilities in a university or similar setting.
  • Previous supervisory experience required.
  • Expertise in evaluating disability documentation and determining eligibility for services and accommodations.
  • Strong written and oral communication skills.
  • Ability to work effectively with students, faculty, and staff.
Preferred Qualifications
  • Master's degree in Counselor Education, Rehabilitation Counseling, Special Education, or closely related field.
  • Experience with disability accommodations and services for graduate and professional students in higher education.

Columbia University is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a collaborative and inclusive work environment.