Cable Installation Specialist
3 weeks ago
Company Overview
DISH, an EchoStar Company, is revolutionizing the future of connectivity by delivering innovative solutions to customers. With a rich history of over 40 years, we've been pushing the boundaries of industry innovation and customer choice. Our diverse portfolio includes EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech, and GenMobile.
Job Summary
As a Field Technician, you will be representing DISH in customers' homes daily, delivering exceptional customer experiences and simplifying lives through our innovative smart home solutions. You will have the opportunity to grow quickly within our organization, with over 400 current technician leaders starting as technicians.
Key Responsibilities
• Represent DISH in customers' homes, delivering exceptional customer experiences
• Install and configure DISH TV and smart home solutions
• Provide expert consultation on smart home possibilities
• Collaborate with customers to understand their needs and preferences
• Work in a fast-paced environment, prioritizing tasks and managing time effectively
• Maintain a high level of customer satisfaction and loyalty
Requirements
• Aptitude to build rapport quickly with customers
• Ability to stand on a high ladder (up to 40 feet) for long periods of time, lift over 70 lbs at a time, and remain within individual weight limit requirements of 335 lbs
• Ability to crawl into small spaces and work in varying climates/weather conditions
• Valid driver's license in the state of employment with a driving record that meets DISH's safety standards
• Willingness to travel as required
Benefits
• Competitive hourly pay rate and location pay differential
• Guaranteed promotion after 6 months with a $1.00 per hour pay increase
• Performance incentives with the potential for up to $6,400 in the first year and $9,100 each following year
• Paid training, paid time off, and paid holidays
• 4-day work week with opportunities to work overtime
• Medical, dental, vision, and life insurance packages and health savings account
• Free DISH TV programming at a value of $114.99/month at your home, plus deeply discounted Sling TV and Boost Infinite phone plans
• 401(K) with company match and employee stock purchasing program (ESPP)
• Tuition reimbursement
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