Technology Specialist II

3 weeks ago


Pottsville, Pennsylvania, United States Schuylkill Intermediate Unit 29 Full time
Job Summary:

We are seeking a highly skilled Technology Specialist II to join our team at Schuylkill Intermediate Unit 29. The successful candidate will provide technical support and services to our staff, ensuring the smooth operation of our technology infrastructure.

Key Responsibilities:
  • Provide Level 1, 2, and 3 technical support for computers, equipment, networks, and other technology services.
  • Assist with advanced features and product bugs, requiring research and diagnostic skills.
  • Support and assist staff with procedural, hardware, and software issues, and skills development services.
  • Test, install, troubleshoot, and resolve hardware, software, audio/video, server, network, and peripheral equipment problems.
  • Maintain user accounts, add, change, or delete logins for various systems.
  • Install software according to procedures and vendor licensing agreements.
  • Preview and evaluate hardware and software.
  • Inform staff of emerging technology and effectively use new and existing equipment and software.
  • Recommend and implement security, hardware, and software enhancements.
  • Maintain a professional, clean, orderly, and safe working environment.
  • Assist with technology events, in-service programs, and workshops.
  • Support, install, configure, and maintain server-based services and equipment.
  • Monitor server and network status, security, and utilization, and initiate appropriate measures.
  • Perform other duties as assigned by the Coordinator of Technology Services.

Requirements:
  • Bachelor's Degree in Technology and/or Technical Certificate/Industry Certification preferred.
  • Good verbal and written communication skills.
  • Ability to stoop, kneel, crouch, crawl, reach, stand, walk, and occasionally lift and/or move objects up to 50 lbs.

Work Environment:
  • Work is done mainly indoors but could include outside tasks.

Equal Employment Opportunity:
  • Schuylkill Intermediate Unit 29 does not discriminate against any persons in employment, educational programs, or activities based on race, color, sex, creed, religion, age, disability, national origin, marital status, or because a person is a disabled veteran or a veteran of the Vietnam era.


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