Wireless Sales Representative

2 weeks ago

Fort Worth, Texas, United States Myamtel Full time

Position Overview

The T-Mobile Sales Associate plays a crucial role in delivering a premier customer service experience that embodies the un-carrier philosophy. This position is focused on achieving results while ensuring that customers feel valued and engaged.

Key Responsibilities

  • Provide a genuine and comprehensive customer service experience that aligns with the un-carrier approach.
  • Enhance customer confidence by creating an interactive and reassuring store environment.
  • Employ consultative selling techniques to address customer inquiries and fulfill their requirements.
  • Participate in promotional activities aimed at attracting new clientele.
  • Uphold the aesthetic standards of the retail space to ensure visual appeal.
  • Foster long-lasting relationships with customers to encourage repeat business.
  • Calculate sales totals, process transactions, and manage payment procedures.
  • Stay informed about ongoing promotions, sales, and security protocols.
  • Prepare and maintain accurate sales documentation and records.

Essential Competencies

  • Reliability and punctuality in attendance.
  • Proficient selling abilities.
  • Strong customer service orientation.
  • Ability to work collaboratively within a team.
  • Willingness to learn and adapt to new technologies.

Work Environment

This role is situated within a retail setting, with occasional travel required for training purposes.

Physical Requirements

Must be capable of lifting items weighing up to 25 lbs, moving throughout the store, and engaging with customers for extended periods.

Position Type and Work Schedule

This is a non-exempt hourly role, requiring flexibility in scheduling, including evenings, weekends, and holidays.

Additional Responsibilities

The job description may evolve over time, with duties and responsibilities subject to change.

Qualifications

  • A High School Diploma or GED is required, along with 1-2 years of experience in retail sales.
  • Demonstrated business insight, problem-solving capabilities, and decision-making skills.
  • Ability to manage multiple tasks simultaneously while achieving desired outcomes.
  • Familiarity with cellular technology and advanced wireless communication is preferred.
  • Successful completion of company training programs is necessary.

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