Golf Course Retail Associate

2 weeks ago


Everett, Washington, United States Troon International Full time

Position Title: Golf Course Retail Associate

Job Category: Golf

Job Overview:

The Golf Course Retail Associate plays a vital role in ensuring an exceptional experience for our customers at the Pro Shop. This position involves assisting patrons with their needs and providing excellent customer service.

Key Responsibilities:

  • Manage tee time bookings efficiently.
  • Facilitate the rental of golf equipment.
  • Assign golf carts and coordinate tee times.
  • Promote and sell merchandise available in the shop.
  • Oversee the opening and closing procedures of the Pro Shop and ensure security of the premises.
  • Maintain organized and stocked shelves, ensuring a tidy shopping environment.
  • Keep work areas clean and presentable throughout the day.
  • Collaborate with management regarding inventory and equipment orders.
  • Handle cash register operations, including daily cash outs and ledger entries.
  • Provide assistance to all customers as needed.
  • Perform additional tasks as assigned.

Supervisory Responsibilities:

None

Qualifications:

No prior experience or formal education is required. A strong customer service orientation is essential, and knowledge of golf is advantageous.

Language Skills:

Ability to read and interpret safety rules, operating instructions, and procedure manuals. Capable of effectively presenting information in one-on-one and small group settings.

Mathematical Skills:

Proficient in basic arithmetic operations and capable of calculating discounts and other figures.

Reasoning Ability:

Ability to apply common sense to follow detailed instructions and address problems involving concrete variables in standardized situations.

Physical Demands:

This role requires the ability to walk, stand, reach, sit, talk, and hear. Occasional lifting of up to 25 lbs may be necessary, with regular lifting of items up to 5 lbs.

Work Environment:

The work environment is typical of a golf shop, with a moderate noise level.

Background Check and Drug Screening Required



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