Enterprise Digital Transformation Specialist

5 days ago


Chicago, Illinois, United States SoftServe Full time
Job Description Summary

SoftServe is seeking a highly skilled Enterprise Digital Architect to join our Digital Transformation unit. As a key member of our team, you will be responsible for delivering value to our clients by providing guidance and creating actionable technology strategies, business cases, operational models, and best practices to underpin digital transformation strategies.

Key Responsibilities
  • Technical Expertise: Navigate clients' end-to-end digital transformation programs from strategy, cloud migration, modernization, and optimization.
  • Lead Enterprise Architecture in flagship accounts and strategic initiatives.
  • Create supporting strategies, governance, adoption roadmaps, and operating models to support digital transformation programs.
  • Develop business cases, TCO, and ROI models to support digital transformation programs.
  • Act as a trusted advisor for key stakeholders in the client (CIO, CTO, lead EA) to create and identify opportunities.
  • Commercially savvy: Work with broader teams (CoEs, Sales, practice teams, delivery teams) to shape, develop, and convert opportunities into large and profitable projects and programs.
  • Adapt and problem-solve to evolving business landscapes and emerging technologies, develop a strategic approach to problem-solving.
  • Engage with SoftServe's pre-sales/CoE and practice teams/delivery and client partners to proactively identify opportunities leading to downstream revenue.
  • Work closely with solution and platform architects embedded in these accounts to drive initiatives.
  • Thought Leadership: Act as a thought leader for clients in pre-sales and sales in client discussions including tech days, executive briefing sessions, strategic workshops, etc.
  • Assist in leading the delivery of some of the solution's components, operate in design authorities, and work with solution and platform architects to ensure that the solution's technical integrity is maintained through implementation.
  • Lead the building of repeatable patterns and reusable artifacts.
Preferred Competencies & Experience
  • An extensive experience and recent proven track record of success in IT consulting or IT management consulting with regional or global consulting firms (Big 4, SIs, or boutiques) with delivery and business development success and growth.
  • An established history combining consulting, sales, and delivery; experience delivering workshops, assessments, strategies, roadmaps, designs, and deployment plans.
  • A demonstrated record of creating & executing digital/technology-orientated client transformation programs to drive strategies, optimization, and modernization.
  • A track record of developing and expanding client relationships with executive focus, adept at presenting strategic content and driving transformation across a broad range of stakeholders (executive, tech, etc.).
  • Demonstrated expertise to shape large complex, multi-competency deals across the SoftServe portfolio of practices (e.g., Cloud, Platforms, AI, Strategy, Custom Application Development, Network & Edge, Security, Resiliency, etc.).
  • An understanding of and skill to articulate the vision for modern engineering (e.g., agile, cloud-native, DevOps) and operations (e.g., observability, automated response, SRE, etc.): articulate a path toward a target operating model (people, process, and tools).
Required Skills
  • More than 10+ years of digital technologies and IT experience.
  • Experience delivering large-scale digital transformation programs and projects in complex enterprise environments.
  • Operating for 3 years in a similar client-facing role, driving opportunities, revenue, and delivery, engaging with senior stakeholders.
  • Industry knowledge in any one of the following industries (Banking, Retail, Manufacturing, Health Care, Life Sciences).
  • Deep familiarity and experience at one of the leading EA frameworks such as TOGAF, Zachman, FEAF, ArchiMate, and Gartner EA.
  • Deep understanding of digital transformation strategies and solutions enabled by any of the three major public clouds AWS, Azure, or GCP.
  • Deep expertise in application modernization and Microservices.
  • Extensive experience in platform technologies, specifically Salesforce, SAP, and ServiceNow.
  • Versed with hybrid cloud security solutions, including cloud-native security.
  • Experience in conducting cloud assessments and migration approaches and methodologies, as well as cloud design patterns including landing zones.
  • Understanding of cloud-native capabilities as Kubernetes, Docker, etc, cloud-native platforms such as OpenShift, Pivotal, and EAI/Middleware stacks.
  • Understanding of cloud service management/operating models.
  • Understanding of data infrastructure solutions such as hyper-converged, virtualization, storage, SD WAN.


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