Customer Service Liaison
4 weeks ago
Job Overview
At ESP International, we're seeking a skilled Customer Relations Specialist to join our team. As a key member of our customer-facing team, you'll play a vital role in maintaining strong relationships with our customers.
Responsibilities
* Provide timely and effective communication with customers, addressing their inquiries and concerns in a professional and courteous manner.
* Respond to customer requests in a prompt and efficient manner, ensuring that their needs are met and exceeded.
* Collaborate with internal teams to resolve customer issues and provide solutions.
* Develop and maintain a deep understanding of our customers' needs and preferences, using this knowledge to improve our services and products.
* Work closely with the sales team to identify opportunities for growth and expansion.
Requirements
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment and prioritize multiple tasks.
* Strong problem-solving skills and attention to detail.
* Ability to work independently and as part of a team.
* Proficiency in Microsoft Office and other relevant software.
* High school diploma or equivalent required; bachelor's degree preferred.
What We Offer
* Competitive salary and benefits package.
* Opportunities for professional growth and development.
* Collaborative and dynamic work environment.
* Recognition and rewards for outstanding performance.
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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