Customer Service Representative

4 weeks ago


Cedar Rapids, Iowa, United States Worldwide Flight Services Full time

Job Title: Customer Service Agent

Job Summary:

As a Customer Service Agent at Worldwide Flight Services, you will be responsible for providing exceptional customer service to passengers. Your primary duties will include:

Main Responsibilities:

  • Providing passengers with general travel information and assistance
  • Completing all necessary arrangements for accommodating passengers and their luggage
  • Making reservations and preparing and issuing tickets and itineraries
  • Computing fares, issuing refunds, checking baggage, and collecting excess baggage charges

What We Offer:

Worldwide Flight Services is committed to providing a positive and supportive work environment. As a Customer Service Agent, you will have the opportunity to work with a diverse team and develop your skills in customer service, communication, and problem-solving.

Requirements:

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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