Claims Service Specialist

3 weeks ago


Louisville, Kentucky, United States Big I Kentucky Full time
Job Summary

We are seeking a highly skilled Claims Service Specialist to join our team at Big I Kentucky. As a Claims Service Specialist, you will be responsible for providing exceptional customer service to our clients, supporting various areas within Business Insurance Claims, and ensuring seamless claim processing.

Key Responsibilities
  • Counsel clients on claim filing and process, ensuring they understand the benefits and next steps.
  • Communicate with clients regarding claim status, updates, and developments.
  • Address client questions and concerns, providing timely and accurate information.
  • Maintain and organize insured files, accurately documenting policy details and account information.
  • Participate in team and client meetings, contributing to process improvements and efficiency enhancements.
Requirements
  • College education or equivalent insurance experience.
  • Active Property & Casualty License.
  • Strong understanding of business insurance, terms, and coverages.
  • Ability to multitask, handle heavy workloads, and meet deadlines.
  • Excellent communication and analytical skills.
What We Offer
  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for insurance, we encourage you to apply for this exciting opportunity.



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