Healthcare Claims Negotiator

3 weeks ago


Louisville, Kentucky, United States The Phia Group Full time
Job Title: Claim Specialist

The Phia Group is seeking a skilled Claim Specialist to join our team. As a Claim Specialist, you will play a critical role in supporting our team on all aspects of the No Surprises Act, including reviewing medical claims, keeping track of strict deadlines, drafting settlement agreements, and preparing submissions for Independent Dispute Resolution.

Key Responsibilities:
  • Manage a daily running inventory of unpaid claims or claim disputes.
  • Review and prioritize claims based on processing criteria, timelines, client demands, and service level standards.
  • Contact facilities and providers to discuss charge adjustments and rationale.
  • Contact facilities and explain benefits to resolve payment disputes.
  • Draft correspondence pertaining to settlement and negotiation efforts for providers and other entities.
  • Capture detailed notes on calls for future reference.
  • As needed, handle member inquires in accordance to their medical plan.
  • Work with The Phia Group's legal department to ensure escalation of claims.
  • Participate in on-going process improvement to develop efficiencies that streamline the claim settlement process.
  • Ability to properly handle confidential information in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Requirements:
  • Preferred: Baccalaureate degree (BA/BS) from an accredited college or university.
  • Preferred: Experience in a medical healthcare claims role, preferably involving negotiation, or experience at an insurance company, TPA, or hospital, preferably with emphasis in claims, fee schedules, or contracting.
  • Computer literate, including Microsoft Office products.

The Phia Group is a service-oriented consultant that assists health plans nationwide. We provide our clients with innovative cost-cutting solutions and innovative service offerings. We continue to enjoy growth thanks to our most valuable resource - our talented and committed team.

This position requires someone that is proactive, persuasive, persistent, respectful, and assertive. The candidate must be comfortable multi-tasking and possess strong communication skills, both oral and written. The Phia Group is growing quickly and so the candidate must be comfortable in a dynamic fast-paced environment.



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