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Document Specialist/Customer Service Representative

1 month ago

Columbus, Ohio, United States Randstad Full time
Job Summary

We are seeking a highly skilled Document Specialist/Customer Service Representative to join our team at Randstad. This is a unique opportunity to work in a hybrid environment, combining customer service and licensing expertise.

About the Role

  • Process applications, renewals, and cancellations for agent/broker licenses.
  • Implement changes in insurance licensing requirements based on laws, regulations, and company policies.
  • Maintain databases and related background information and files for assigned states, operation, and/or distribution channel.
  • Update and distribute licensing/appointment requirements and procedures manuals.
  • Provide customer service and support to internal and external departments.

Requirements

  • Two years' office administrative or customer service experience.
  • Undergraduate degree in finance, business administration, insurance, economics, communications preferred.
  • Excellent oral and written communication skills.
  • Ability to effectively operate a personal computer with related business software.

What We Offer

  • Competitive pay rate.
  • Comprehensive benefits package.
  • Opportunities for career growth and development.

How to Apply

Interested candidates should submit their application through our website or contact our recruitment team for more information.