Customer Experience Specialist
2 days ago
Job Overview
">The Customer Experience Specialist plays a critical role in delivering exceptional customer service and driving sales growth at the Nike Factory Store in Smithfield, NC. This role involves providing personalized recommendations and solutions to customers, maintaining product knowledge, and collaborating with colleagues to achieve sales goals.
">Key Responsibilities:
">Deliver exceptional customer service by responding to customer inquiries, resolving issues, and offering personalized recommendations and solutions.
">Maintain a thorough knowledge of products, including features, benefits, and suggested uses to assist customers in finding the right products.
">Collaborate with colleagues to achieve sales goals, maintain visual merchandising standards, and ensure a positive store experience.
">Perform various tasks as needed, including receiving shipments, processing returns, and maintaining store inventory.
">
Benefits and Compensation
">This role offers a competitive starting salary of $15.50 per hour, with opportunities for advancement and increased earnings based on performance. Our comprehensive benefits package includes paid time off, medical insurance, and employee discounts.
">What You'll Love About Working at Nike
">We're passionate about helping athletes reach their full potential. Our mission is to bring inspiration and innovation to every athlete in the world. If you share our passion for sports and our commitment to excellence, we encourage you to apply for this exciting opportunity.
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Customer Experience Specialist
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Customer Service Representative
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