Customer Experience Specialist

7 days ago


Smithfield, North Carolina, United States pacsun Full time
About the Job

The Sales Associate is expected to work as a positive member of the store team and consistently provide an exceptional customer experience. A day in the life of a Sales Associate includes engaging with customers, maintaining store visual standards, and achieving sales goals.

What You'll Do:
  • Deliver Excellent Customer Service: Focus on customer satisfaction, handle customer situations in compliance with policy, and partner with leadership when dealing with escalated issues.
  • Maintain Store Standards: Complete all assigned tasks, execute visual directives, and maintain store cleanliness.
  • Meet Sales Goals: Focus on full-price selling, maintain awareness of product value and promotions, and meet or exceed sales targets.


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