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Senior Quality Assurance Manager

2 months ago

Old Fort, Ohio, United States Church & Dwight Full time
Company Overview

At Church & Dwight, we are driven by a collective energy and ambition, creating an environment where you can truly make a difference. We prioritize our people, products, consumers, and the environment, fostering a unique and informal culture that champions courage, determination, and collaboration.

Role Summary

The Senior Quality Manager is accountable for ensuring that the overall quality management system at our manufacturing site consistently meets or surpasses all relevant regulatory, customer, and consumer standards. This role will leverage statistical data and root cause analysis to facilitate continuous improvement and implement corrective actions aimed at minimizing customer complaints. A key aspect of this position involves building a skilled and cohesive Quality team to effectively support various internal stakeholders, including Operations, Continuous Improvement, Research & Development, Compliance, and Global Quality.

Key Responsibilities
  • Oversee the Quality Management System at the manufacturing site.
  • Manage and communicate quality metrics to leadership.
  • Establish annual goals for the Quality team and align strategies with leadership.
  • Ensure effective collaboration within the cross-functional Corrective and Preventive Action (CAPA) team.
  • Coordinate site audit schedules and ensure preparedness for audits.
  • Deliver timely Quality Management Reviews to leadership teams and ensure follow-up actions are executed effectively.
  • Implement Corporate Quality initiatives and projects.
  • Promote best practices in safety culture.
  • Identify training needs and develop individual team development plans.
  • Manage the annual budget for the Quality department.
  • Engage with Corporate Brand and R&D teams for new product launches and improvements.
  • Facilitate Lean leadership training development.
  • Ensure the Quality team is adequately resourced to cover all key areas of the Quality Management System.
Qualifications
  • Bachelor's or Master's degree from an accredited institution.
  • 5-8 years of quality management experience in manufacturing and corporate settings.
  • Experience in a laboratory environment with supervisory responsibilities is preferred.
  • Direct experience in a manufacturing role with cross-functional interface.
  • Proven track record of leading cross-functional teams for timely product releases.
  • Familiarity with third-party audits and Quality Management Systems.
  • Experience in implementing effective Quality Assurance/Quality Control programs.
Skills and Competencies
  • Strong leadership and project management capabilities.
  • Knowledge of ISO 9001, BRC, food safety, and regulatory requirements.
  • Experience with local, state, and federal regulations.
  • Proficient in leading CAPA teams and utilizing analytical tools.
  • Excellent communication and organizational skills.
  • Adept at interacting with cross-functional personnel at all levels.
  • Ability to prioritize tasks in a fast-paced environment.
  • Strong computer skills, including proficiency in Office Suite and enterprise systems.
Required Training
  • Onboarding
  • Code of Conduct
  • Sexual Harassment Prevention
  • Safety Procedures
  • Standard Operating Procedures

Church & Dwight is proud to be an Equal Opportunity Employer, welcoming Veterans and Individuals with Disabilities.