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Dental Scheduling Coordinator

2 months ago


Cincinnati, Ohio, United States Dental Associates Group Full time
About the Role

We are seeking a highly organized and detail-oriented Dental Scheduling Specialist to join our dynamic team at Dental Associates Group.

Key Responsibilities
  • Appointment Management: Efficiently manage and coordinate patient appointments, ensuring seamless scheduling and minimizing wait times.
  • Communication: Handle inbound and outbound calls, responding to patient inquiries and concerns with professionalism and empathy.
  • Record Keeping: Maintain and update accurate patient records, collaborating with dental staff to optimize appointment schedules.
  • Team Collaboration: Work closely with dental staff to ensure efficient appointment scheduling and a positive patient experience.
  • Customer Service: Provide exceptional customer service, addressing patient concerns and ensuring a high level of satisfaction.
Requirements
  • Experience: Previous experience in a dental or medical office setting is required.
  • Technical Skills: Proficient in dental practice management software (e.g. Open Dental, Dentrix, etc) and Google Suites.
  • Soft Skills: Excellent organizational, multitasking, and time-management skills, with strong communication and interpersonal abilities.
What We Offer
  • Competitive Compensation: A competitive pay and benefits package.
  • Professional Growth: Opportunities for professional development and growth within our organization.
  • Collaborative Environment: A supportive and collaborative team environment.
  • Work-Life Balance: Paid time off and holidays.