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Dental Scheduling Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Dental Scheduling Specialist to join our dynamic team at Dental Associates Group.
Key Responsibilities- Appointment Management: Efficiently manage and coordinate patient appointments, ensuring seamless scheduling and minimizing wait times.
- Communication: Handle inbound and outbound calls, responding to patient inquiries and concerns with professionalism and empathy.
- Record Keeping: Maintain and update accurate patient records, collaborating with dental staff to optimize appointment schedules.
- Team Collaboration: Work closely with dental staff to ensure efficient appointment scheduling and a positive patient experience.
- Customer Service: Provide exceptional customer service, addressing patient concerns and ensuring a high level of satisfaction.
- Experience: Previous experience in a dental or medical office setting is required.
- Technical Skills: Proficient in dental practice management software (e.g. Open Dental, Dentrix, etc) and Google Suites.
- Soft Skills: Excellent organizational, multitasking, and time-management skills, with strong communication and interpersonal abilities.
- Competitive Compensation: A competitive pay and benefits package.
- Professional Growth: Opportunities for professional development and growth within our organization.
- Collaborative Environment: A supportive and collaborative team environment.
- Work-Life Balance: Paid time off and holidays.