Medical Respite Program Lead

2 days ago


Pittsburgh, Pennsylvania, United States Trinity Health Full time
About the Role

The Team Lead will work closely with the Supervisor to optimize productivity, compliance, quality, financial performance, and individualized care in our Medical Respite program. This role will be responsible for leading and understanding harm reduction, housing first model, and best practices in Respite Care, ensuring continuity of care for individuals served. Additionally, the Team Lead will provide direct services to persons served, including shift coverage as needed.

About You

We're seeking a candidate with experience mentoring a team using positive practices and a strengths-based approach, guiding everyday activities. Dependability, integrity, empathy for others, and a dedication to teamwork are essential for this position. The ideal candidate will keep our team coordinated, organized, and energized.

Responsibilities

Monitor workflow and productivity of assigned staff. Train staff on requirements to meet assigned benchmarks for the program. Train new staff on tools and process documentation to ensure accurate and timely data reporting. Understand the demand of individuals served. Work with the supervisor to adjust services based on program capacity. Engage system partners and leadership to propose solutions to address issues with individuals served. Up to 50% of time may be spent providing services to individuals at Bethlehem Haven as staffing needs arise. Utilize Word, Excel, Access, PowerPoint, and computer programs.

Requirements

Master's in Human Services, Social Work, or Public Health-related fields, and 2 years of related experience, or Bachelor's in Human Services, Social Work, or Public Health-related field, and 4 years of related experience. Pre-employment screenings required. Must be physically able to walk steps and lift boxes up to 40 pounds. Must be able to work flexible hours when necessary.

About Trinity Health

We're a community-based health and human services organization using person-centered care to treat our area's most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing mental illness and substance abuse, physical health needs, intellectual disabilities, traumatic events or circumstances, including homelessness and abuse. Our Commitment to Diversity and Inclusion: Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. We integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
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