Lead Systems Operations Engineer

1 day ago

Charlotte, North Carolina, United States Wells Fargo Full time
About this role:

Wells Fargo is seeking a highly skilled Lead Systems Operations Engineer to join our Technology organization and contribute to the success of our Chief Technology Office.

This is a key participant role in monitoring, evaluating, and measuring the impact of decisions practiced in the Control Management functional area by leveraging experience with IT storage management and governance.

As a Lead Systems Operations Engineer, you will be responsible for leading complex initiatives designed to mitigate current and emerging risks with broad impact.

You will work as a key participant in large-scale planning of computer systems and network infrastructure for storage and backup.

Responsibilities include reviewing and analyzing complex technical challenges, as well as escalated support issues related to core business solutions that require in-depth evaluation of multiple factors.

You will make decisions on technical changes and enhancements and collaborate with technical peers, colleagues, and mid-to-more experienced level managers to resolve systems support issues and achieve goals.

This role requires a strong understanding of technical process controls or standards that influence and drive new initiatives.

Required Qualifications:
  • 5 years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5 years of experience with data storage technologies, applications, and storage hardware architectures
  • 5 years of experience working in distributed file systems environment
  • 5 years of experience in backup and recovery solutions such as Cohesity, Rubrik, Veritas or Avamar
  • 5 years of IT Service Delivery Interface including IT System Monitoring, Incident Management, Problem Management, Change Management, Release Management, Configuration Management, Service Level Management and Availability Management experience
  • 5 years of experience influencing management on technical or business solutions
  • 5 years of experience in leading and facilitating analysis of current systems, problem identification and resolution
Desired Qualifications:
  • 2 years of Risk Management or Business Controls experience
  • 2 years of experience with Enterprise monitoring and visualization tools like Prometheus/Grafana, AppDynamics, Google logging, Elasticsearch, Splunk, GitHub, Big Panda and ServiceNow
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to articulate technical solutions to both technical and business audiences
  • Experience in IT Capacity Management
  • Experience in Process automation, machine learning engineering, data engineering, Software engineering, and building pipelines automation
  • Understanding of Agile practices and ability to work with Agile teams to define and track user stories
  • Ability to work independently and as part of a high-functioning, collaborative team of professionals, including the ability to form relationships at all levels of the organization
  • Strong knowledge and experience with deploying automations at scale in cloud environments such as Google Cloud Platform (GCP) or Azure
Job Expectations:
  • Willingness to work on-site at stated location on the job opening
  • This position offers a hybrid work schedule
  • This position is not eligible for Visa sponsorship
  • Relocation assistance is not available for this position
Locations:
  • 1525 West W.T. Harris Blvd - Charlotte, North Carolina 28262
  • 2600 South Price Rd - Chandler, Arizona 85286
  • 1301 Solana Blvd - Westlake, Texas 76262
  • 2222 West Rose Garden Ln - Phoenix, Arizona 85027
  • 150 East 42nd St - New York, New York 10017

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