Floor Services Director

3 weeks ago


New York, New York, United States Eataly North America Full time
Key Responsibilities
The Restaurant Floor Manager- Eataly Flatiron will be responsible for the day-to-day operations of Eataly's full-service restaurants, reporting to the Restaurant Assistant General Manager (AGM). Key responsibilities include supporting the hiring, training, evaluating, and terminating employees; documenting, investigating, escalating, and resolving employee and guest incidents; inspecting dining rooms and storage areas to ensure compliance with health and safety regulations; estimating front-of-house food and beverage needs; and supervising intake orders to ensure specifications. Required skills and qualifications include 2+ years of experience leading or managing a front-of-house restaurant team, understanding of steps of service, outstanding communication, leadership, and problem-solving skills, and a Bachelor's Degree or Associate's Degree in Restaurant Management or Hospitality.

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