Customer Service Representative

1 week ago


Corona, California, United States Jessemcarthur Full time
Position Overview:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a representative, you will be responsible for establishing and maintaining strong relationships with our customers, providing them with exceptional service and support, and helping them to achieve their insurance and financial goals.

Responsibilities:
  • Establish and maintain strong relationships with customers through regular communication and follow-up
  • Use a customer-focused, needs-based review process to educate customers about insurance options and help them to make informed decisions
  • Develop leads, schedule appointments, and identify customer needs to market appropriate products and services
  • Work collaboratively with the team to achieve sales and customer service goals
  • Participate in ongoing training and development to stay up-to-date on insurance products and services
Requirements:
  • Interest in marketing products and services based on customer needs
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and build strong relationships with customers and colleagues
  • Proactive problem-solving skills and ability to learn quickly
  • Ability to work in a fast-paced environment and meet sales and customer service goals


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