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Rental Operations Specialist

2 months ago

Charlotte, North Carolina, United States Carolina CAT Full time

Job Summary

The Rental Coordinator is a key member of the Carolina CAT team, responsible for managing rental contracts and administrative activities. This role requires strong organizational skills, attention to detail, and excellent communication abilities.

Key Responsibilities

  • Respond to customer inquiries and requests related to rental equipment.
  • Create and manage rental contracts in iRental, ensuring accuracy and completeness.
  • Coordinate equipment delivery and pickup, working with internal and external drivers.
  • Process and file documentation related to equipment delivery and pickup.
  • Review and process billing for rental contracts.
  • Maintain accurate and up-to-date rental paperwork and documentation.
  • Develop and maintain relationships with customers and colleagues to drive revenue and provide exceptional customer service.
  • Assist in rental fleet inventory counts and develop new business opportunities.

Requirements

To succeed in this role, the ideal candidate will have an Associate's degree or equivalent experience, with strong computer skills and proficiency in Microsoft Office. The ability to work in a fast-paced environment and prioritize tasks effectively is essential.

Work Environment

The Rental Coordinator will work in a dynamic and collaborative environment, with opportunities for growth and development. The ideal candidate will be able to lift up to 25 pounds and work in a standing position for extended periods.