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Restaurant Operations Manager

2 months ago

Maple Shade, New Jersey, United States KFC Full time
Job Description

The Shift Manager is a key role within our restaurant team, responsible for ensuring seamless operations and exceptional customer service. Key responsibilities include:

Key Responsibilities
  • Drive customer satisfaction through proactive service and resolution of issues
  • Maintain high standards of product quality and facility cleanliness
  • Review and implement food handling procedures to ensure compliance
  • Assess and improve operational processes to optimize efficiency

As a Shift Manager, you will also be responsible for crew training and coaching, as well as assuming full responsibility for the opening and closing of the restaurant when management is unavailable. This role requires strong leadership and administrative skills, with a focus on maintaining high standards of quality and customer satisfaction.

Requirements
  • Minimum age of 18 years
  • Equifax clearance
Working Conditions

Shift Managers work a variable schedule of 3-10 hours per day, 5 days per week. This role requires flexibility and adaptability, with a focus on delivering exceptional results in a fast-paced environment.