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Restaurant Operations Manager

1 month ago

Maple Shade, New Jersey, United States SUMMERWOOD MASTER Full time
Job Title: Restaurant Operations Manager

Join Summerwood Master as a Restaurant Operations Manager and take on a challenging role that requires strong leadership and operational skills. As a key member of our team, you will be responsible for driving excellence in customer service, maintaining company standards, and supervising food handling procedures and operational processes.

Key Responsibilities:
  • Drive customer satisfaction and loyalty by ensuring fast, accurate service and positive guest relations.
  • Maintain company standards in product and facility specifications, and ensure compliance with food safety regulations.
  • Supervise food handling procedures and operational processes, and train staff to meet or exceed customer service standards.
  • Analyze sales, labor, inventory, and other controllable accounts to meet or achieve margin and sales growth targets.
  • Develop and drive restaurant annual operating plans, and ensure that facilities and equipment are maintained to Company standards.
Requirements:
  • High school diploma or GED.
  • Supervisory experience in either a food service or retail environment.
  • Demonstrated ability to maintain financial controls and coach and train hourly employees.
  • Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
What We Offer:
  • A dynamic and fast-paced work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A team-oriented culture that values customer satisfaction and employee well-being.