Account Associate

6 days ago


Pensacola, Florida, United States McArthur Fountain Jr Insurance Agency Inc Full time
ROLE SUMMARY:

As a vital member of our team, you will play a key role in our daily business operations and customer success. You will grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments. You will improve the lives of our customers by proactively marketing relevant products and services.


RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Promote successful and long-lasting customer relations.

QUALIFICATIONS:
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) is preferred.
Experience managing client relationships is preferred.
Interest in marketing products and services based on customer needs.
Excellent communication skills - written, verbal, and listening.
Dedicated to customer service.
Able to anticipate customer needs.
Able to effectively relate to a customer.

BENEFITS:
Paid time off (holidays and personal/sick days).
Salary plus commission/bonus.
Health benefits.
Growth potential/opportunities for advancement within my agency.

McArthur Fountain Jr Insurance Agency Inc is an affirmative action/equal opportunity employer. All Qualified applicants will receive consideration for employment without regard for race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.
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