Member Service Representative
5 days ago
We are seeking a highly skilled and motivated Member Service Specialist to join our team at kstate CREDIT UNION. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities- Welcome members to the CU and provide a warm and welcoming experience.
- Educate and serve members with products and services, utilizing our sales-as-service culture.
- Meet monthly goals and achieve financial incentives.
- Provide excellent service to credit union members through in-person, phone, and drive-thru services.
- Maintain confidentiality and present a positive image of the kstate CREDIT UNION.
- A minimum of a high school diploma or equivalent GED.
- Six months to two years of experience in credit unions or other financial institutions is preferred.
- Excellent written and verbal communication skills, including active listening skills.
- Knowledgeable in Microsoft products (Word, Excel, Outlook).
- Ability to multi-task, work in a fast-paced environment, and meet deadlines.
- Competitive hourly rate of $16.00.
- 401(k) matching.
- Dental insurance.
- Employee assistance program.
- Health insurance.
- Life insurance.
- Paid time off.
kstate CREDIT UNION is a truly local, truly yours credit union that has been committed to providing superior products and services to our members for 78 years. We are passionate about connecting our community to unmatched banking value and providing a relaxed yet fast-paced work environment.
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