Operations Team Lead

3 weeks ago


Lexington, Kentucky, United States Demolition Magicians Llc Full time
Job Description

We are seeking a skilled Logistics and Operations Manager to oversee the daily operations of our junk removal services. As a key member of our team, you will be responsible for managing logistics, optimizing scheduling, and ensuring efficient execution of day-to-day services.

Responsibilities
  • Manage Daily Operations: Oversee the logistics and execution of day-to-day junk removal services to ensure efficiency and excellence.
  • Optimize Scheduling: Coordinate team schedules for maximum efficiency, keeping trucks on the road and customers happy.
  • Utilize Google Workspace Tools: Leverage Google Workspace tools to manage workflows, spreadsheets, and documents effectively.
  • Build Partnerships: Engage with local businesses and partners, building connections to grow the business.
  • Provide Exceptional Customer Service: Address customer concerns and maintain high satisfaction levels.
  • Foster a Positive Work Environment: Manage and support employees, creating a positive team environment.
  • Demonstrate Strong Leadership: Set an example and motivate the team to succeed.
  • Stay Adaptable: Continuously learn and adapt to new industry trends and practices.
  • Maintain Accurate Records: Ensure operations run smoothly by maintaining accurate records and monitoring performance metrics.
  • Communicate Effectively: Handle phone calls professionally to provide a positive customer experience.

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