Customer Service Representative
1 day ago
Enterprise Mobility is seeking a highly skilled Customer Assistance Representative Sr to provide exceptional customer service and support to our internal and external customers. As a key member of our team, you will be responsible for assisting customers with their rental needs, providing administrative support, and acting as a backup in a large home city branch.
Key Responsibilities:
- Provide high-level customer service by assisting customers with their rental needs, both in-person and over the phone.
- Assist with administrative tasks, such as research and billing support, accounts receivables, and supply maintenance.
- Act as a backup in a large home city branch, providing support to customers and colleagues as needed.
- Market the company by providing excellent customer service and promoting our services to customers.
- Understand and communicate rental terms and conditions, vehicle features, and other services to customers.
Requirements:
- High school diploma or GED equivalent required.
- Some college preferred.
- At least 1 year prior customer service, retail, or administrative support experience.
- Valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
- No drug or alcohol-related conviction on driving record in the past 5 years.
- Able to work the following schedule: Sunday OFF, Monday 8:00 AM - 5:00 PM, Tuesday OFF, Wednesday OFF, Thursday OFF, Friday 8:00 AM - 5:00 PM, Saturday 9:00 AM - 12:00 PM.
What We Offer:
- Paid time off.
- Employee discount.
- Retirement savings plan.
- Extended Health Benefits (Medical, Prescription Drug, Dental, and Vision).
- Life Insurance.
- Training and development opportunities.
Equal Opportunity Employer/Disability/Veterans
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