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Bilingual Customer Support Specialist

2 months ago

Tomball, Texas, United States LPC Personnel, Inc Full time
Customer Support Specialist

Exciting Career Opportunity

LPC Personnel, Inc is on the lookout for motivated and skilled Customer Support Specialists to enhance our service delivery.

  • Exhibiting a positive and professional demeanor while assisting clients
  • Addressing customer inquiries with promptness and expertise
  • Knowledge of our offerings to ensure accurate information dissemination
  • Efficiently processing orders and requests
  • Maintaining comprehensive records of customer interactions
  • Collaborating with team members as necessary
  • Overseeing a group of junior support staff
  • Prioritizing customer satisfaction consistently

Qualifications:

  • High school diploma or equivalent required
  • Bilingual proficiency in English and Spanish is advantageous
  • Strong computer skills
  • Previous experience in customer service is preferred