Customer Engagement Specialist

2 months ago


Tomball, Texas, United States Fred Haas Companies Full time

Become a part of the Fred Haas Companies family

At Fred Haas Companies, we take pride in our diverse and talented team that reflects the vibrant culture of our community. Our workforce, which includes individuals from various backgrounds and languages, has earned accolades within the automotive sector for their commitment to excellence. As a recognized leader in customer satisfaction, Fred Haas Companies is dedicated to providing exceptional service.

We are on the lookout for a Customer Engagement Specialist

This position offers an exciting opportunity for an enthusiastic and goal-oriented Customer Engagement Specialist. The role primarily involves managing both incoming and outgoing sales communications for our dealership partners, utilizing professionalism and strong communication skills.

Key Responsibilities:

  • Handling incoming inquiries related to vehicle sales
  • Coordinating appointments for the Sales team
  • Making outbound sales calls, texts, and emails
  • Adhering to established call scripts
  • Confirming scheduled appointments and conducting follow-ups
  • Aiming to meet call volume and appointment-setting goals
  • Engaging in team meetings and training sessions

Qualifications:

A High School Diploma or equivalent experience is required. A valid driving license is necessary.

What We Offer:

We provide a comprehensive benefits package that includes medical, dental, and vision insurance, a 401K plan, paid time off, and more. We are committed to fostering an inclusive workplace that values the skills and potential of all our associates.



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