Service Manager

1 week ago


Brooksville, Florida, United States Sunbelt Rentals Full time

Job Summary

Sunbelt Rentals is seeking a skilled Service Manager to oversee the maintenance and repair of company and customer equipment. As a key member of our team, you will be responsible for ensuring the efficient operation of our rental fleet and providing exceptional customer service.

Key Responsibilities

  • Manage the repair and maintenance of company-owned and customer equipment, including organizing yard inventory and preparing work schedules to meet customer needs.
  • Order parts to maintain adequate supplies and provide training and assistance to staff mechanics.
  • Work with equipment vendors to learn maintenance requirements and capabilities of new equipment.
  • Evaluate equipment after repairs, maintenance, or safety checks and document equipment status.
  • Handle customer complaints regarding equipment condition or operation and promote safety awareness.
  • Perform quality control checks, update equipment service records, and create, update, close, and bill work orders.
  • File warranty claims in a timely fashion and commission new equipment.
  • Order parts, return parts, and perform parts inventory, as well as dispose of solid and hazardous material waste.
  • Report on equipment due for service, fleet status, equipment service records, open work orders, warranty claims, inventory management, and financial and historical trending.

Requirements

  • Valid driver's license
  • Extensive experience in the repair and maintenance of self-propelled platforms and lifts
  • Knowledge of work planning and scheduling and other supervisory activities
  • Strong understanding of equipment capabilities and safety requirements
  • Clear perspective of maintenance and repair issues in the industry
  • Planning and management experience
  • Computer literacy
  • Reporting experience
  • Inventory management experience

Physical Demands

The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job.

Equal Opportunity Employer

Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.


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