Account Executive

3 weeks ago

Helena, Montana, United States Verint Systems Full time
Job Title: Account Executive

At Verint Systems, we're committed to delivering exceptional Customer Experience (CX) solutions that drive business growth and success. As an Account Executive, you'll play a critical role in driving sales growth and expanding our presence in the Public Sector.

Key Responsibilities:
  • Develop and execute sales strategies to drive business growth in assigned accounts, focusing on new add-on business and product expansion across Voice of the Customer Solutions.
  • Identify, drive, and sell Verint solutions to Public Sector clients, maintaining effective account relationships and establishing strong cross-functional relationships with internal departments.
  • Own and set account strategy and vision, developing plans to execute tactics and strategies necessary to hit quarterly and annual sales objectives.
  • Lead regularly scheduled calls, assign tasks, and ensure accountability among virtual team members.
  • Develop and own the overall sales pipeline, responsible for closing and prospecting into Verint's top accounts.
  • Effectively conduct interactions with accounts at all levels, including face-to-face calls, conference calls, Webex, and email communications.
  • Assess customer needs, present appropriate solutions, and utilize Solutions Engineers as needed.
  • Serve as a focal point for customer support issue escalation, maintaining high levels of customer satisfaction and loyalty.
  • Provide sales presentations and product demonstrations to assigned customers and prospects.
  • Maintain effective relationships with established customers, developing strategies to maximize revenue opportunities through increased portfolio usage.
  • Provide accurate and timely reporting of activities, including weekly and monthly sales forecasts, sales pipeline status, and prospecting activity results.
  • Maintain a comprehensive and ongoing knowledge of Verint products and technology, as well as industry trends.
Requirements:
  • Bachelor's Degree or equivalent work experience.
  • Five (5) years of sales experience and success in selling high-value, complex, and long sales cycle enterprise software and/or high-value services and/or technical sales experience with knowledge management applications.
  • Proven and successful sales track record of quota attainment.
  • Ability to effectively prospect and identify business opportunities, conduct needs analysis, and present and close solutions sales to targeted accounts in the Public Sector.
  • Effective and professional presentation and communication skills, both written and verbal, with the ability to penetrate and establish relationships with customer senior-level executives.
  • Must possess excellent negotiation and closing skills, with the proven ability to qualify prospects from both an operational and financial standpoint.
  • Travel approximately 25-75%.
  • Successful completion of a background screening process, including employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.
  • The ability to obtain the necessary credit line required to travel.
Preferred Requirements:
  • Working knowledge of value-added ROI business process sales engagements/tools, especially with Public Sector clients.
  • Experience with Voice of the Customer solutions.
  • Working knowledge of knowledge management, online communities, or conversational AI software.

Verint Systems is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. We have a zero-tolerance policy against any form of discrimination, retaliation, or harassment, including sexual harassment or any other form of harassment, based on one's race, color, religion, national origin, or sex, pregnancy, sex stereotyping, disability, alienage or citizenship or immigration status, marital status, creed, genetic information, predisposition or carrier status, sexual orientation, military or Veteran status, political affiliation, familial status, caregiver status, status as a victim of domestic violence, unemployment status, natural hairstyles, sexual and other reproductive health decision-making, or any other classification or characteristic protected by applicable federal, state, or local laws.

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