Customer Service Representative

5 days ago


Johns Island, South Carolina, United States The Beaufort Bonnet Company Full time
About The Beaufort Bonnet Company

The Beaufort Bonnet Company is a dynamic and growing retail business that prides itself on providing an exceptional customer experience. Our mission is to make people happy, and we're committed to creating a work environment that reflects our small business charm.

Job Summary

We're seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a key role in delivering an outstanding in-store experience that drives sales and exceeds customer expectations.

Key Responsibilities
  • Customer Service: Provide exceptional customer service that meets and exceeds customer expectations, ensuring a positive and memorable shopping experience.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products, including their features, benefits, and applications.
  • Sales and Merchandising: Assist customers in selecting products that meet their needs, and provide recommendations to enhance their shopping experience.
  • Store Appearance: Maintain a high standard of store appearance, including visual merchandising and inventory management.
  • Teamwork: Collaborate with colleagues to achieve sales and service goals, and participate in store-related meetings to discuss sales strategies and performance.
Requirements
  • Education: High School diploma or equivalent required.
  • Experience: 0-1 year of retail experience preferred.
  • Physical Demands: Ability to stand for long periods, bend, stoop, and lift up to 50 pounds.
  • Availability: Ability to work varied hours, including nights, weekends, and holidays as needed.
What We Offer
  • Competitive Benefits: We offer a comprehensive benefits package, including health and wellness coverage, 401(k) with company match, and education reimbursement.
  • Flexible Work Environment: We value work-life balance and offer a flexible corporate office environment.
  • Opportunities for Growth: We're committed to helping our employees grow and develop their careers, with opportunities for advancement and professional development.
Equal Opportunity Employer

The Beaufort Bonnet Company is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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